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Need help with an enquiry? Find our details below!

We take customer satisfaction very seriously and we are only too happy to listen to any concerns or queries you may have in relation to our service. 

Please note we are an online store and do not have a physical retail store in which to browse our range. Our office hours are NZ 9am to 4pm, Monday to Friday.

Phone : 0508 763 279

Address (Click & Collect + Outlet Store) – 24 Lake Road, Frankton, Hamilton 3204

Order online and choose Click & Collect if you wish to pick up your purchase from our Hamilton premises,

Common queries answered

Frequently asked Questions

Most orders arrive within 1-3 business days. North Island shipping is generally overnight or you can choose Click and Collect.

Please allow additional days if you are rural or if you are ordering during holiday periods or major promotions.

Please reply to order confirmation email either using contact form.

Feel free to write or call us

Let us know as soon as you can. Simply use contact form or call.

We currently ship within New Zealand only.

Eak! Let’s get this sorted. Simply reply to order email, write/call us.

Please leave a message if we are not available and we will call you back as soon as we can - we're flat-out during the day packing orders.

Get in touch with us

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